It’s not all bad!
Results of a new survey released on Tuesday showed many New Yorkers are not very happy with the quality of life — yet they gave high marks to the basics that keep the city running, from first responders to libraries to trash collection.
The Citizens Budget Commission (CBC), a civic watchdog group, conducted a Resident Feedback Survey throughout late 2023 asking people to rate the quality of life and core city services. As the organization’s first post-pandemic survey, it showed a sharp drop in citywide satisfaction from 2017.
Statistically speaking, the news is bleak. Only 30% of survey-takers rated the NYC quality of life as excellent or good, down from 50% in both 2017 and 2008. And a third of New Yorkers even go so far as to rate it as “poor.”
“This feedback straight from New Yorkers is a valuable tool to help focus priorities and drive improvements,” CBC president Andrew Rein said. “Of course, it’s important to consider context, coming out of the pandemic, employment just recently returning to pre-COVID levels, and increasing affordability challenges, but what New Yorkers’ responses crystalize the stark reality that they clearly rate the quality of life and quality of city services as not good.”
According to the CBC survey, many city-service ratings declined sharply. Yet, more than 50% of New Yorkers rate services such as fire protection, garbage pickup, 311 and bus services as “excellent” or “good,” the survey reports.
Moreover, the survey found that most New Yorkers felt better about their neighborhoods as places to live, with 50 rating them excellent or good.
Accentuating the positives in NYC
Although the survey showed only 37% rate public safety in their neighborhood as excellent or good, many residents who spoke with amNewYork Metro about the survey Wednesday they are very supportive of the work police are doing.
Angela Kambarian, who lives on Manhattan’s West Side near Hudson Yards,…
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