Spectrum TV is providing refunds to eligible customers affected by the nearly two-week blackout of Walt Disney Co. channels, including those who live in Western New York.
During the dispute, which caused the blackout of about two dozen channels under the Disney umbrella, Charter Spectrum cable was providing refunds to customers calling to complain about the missing channels.
With the NFL and college football seasons in full swing, Disney holds some strong cards in the current dispute because of the pressure being put on Spectrum by its subscribers to watch the games, Pergament says.
The company intends to communicate with remaining customers affected by the blackout to quickly get them refunds, as well.
A spokesperson for Charter Spectrum cable said the company will be giving a “prorated credit for Disney content that was unavailable during the carriage dispute to eligible Spectrum TV customers who had not received a credit already.”
The sides reached a deal that returned channels including ESPN to Spectrum’s roughly 15 million subscribers after an 11-day blackout – a dispute over how much Disney’s channels are worth and how to package them.
…
Read the full article here
Leave a Reply