Editor’s note: Staten Island Ferry riders have been forced to endure years of service disruptions caused by various complications around strict licensing requirements, labor disputes, short staffing and more. This story is part of a series that explores both the people and the issues involved in the plight of the iconic Staten Island Ferry, which was once one of the most reliable forms of mass transit in New York City.
STATEN ISLAND, N.Y. — As borough residents grow jaded to the recurring service reductions plaguing the Staten Island Ferry, it can be easy to lose sight of the true extent of the issue.
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