Long Island Rail Road headaches continue for commuters despite promises from Hochul and the MTA

It looks like another week of headaches for commuters on the Long Island Rail Road.

Scheduling snarls caused by the opening of the $12.7 billion Grand Central Madison terminal โ€” ten years behind schedule โ€” caused massive delays for riders last week.

On Monday, Long Islanders heading into the city saw little to no change, despite promises from Gov. Hochul and MTA President Janno Leiber that service would be better this week.

โ€œThis morning I missed my train by 3 minutes โ€” and then I had to wait 25 minutes,โ€ Kim Domagala told The Daily News Monday evening while waiting for a train to Hewlett.

โ€œThey should put tables and chairs up here,โ€ she added dryly, gesturing to the stationโ€™s mezzanine

โ€œI get it, theyโ€™re trying to work the kinks out. But this is the most chaotic Iโ€™ve ever seen it.โ€

Domagala, who works in Long Island City, said sheโ€™d missed every morning connection at Jamaica last week.

Waves of commuters dashed from Track 12, where many Atlantic shuttles arrived, to Long Island-bound trains elsewhere in the terminal.

โ€œIโ€™ve been getting to work at 9:30 โ€” Iโ€™m supposed to get there at 9:00,โ€ she said. โ€œItโ€™s been absolute hell. They donโ€™t even wait for you.โ€

A half dozen station agents in bright orange vests walked the mezzanine Monday, directing commuters to tracks based on destination and helping decipher the new schedule.

One agent, who was told not to talk to the press, said they also tried to hold trains when they could โ€” but missed transfers abounded.

โ€œI just missed my train by one minute. Iโ€™ve got to wait another 20 minutes,โ€ said Will Wilkerson, who was on his way home to Valley Stream from Atlantic Terminal.

Jamaica Station

โ€œIt sucks,โ€ he said โ€” though he was optimistic. โ€œItโ€™s a new system, theyโ€™re bound to figure it out.โ€

The delays continue after Hochul directed the MTA to add cars to overcrowded trains and increase shuttle service between Atlantic Terminal in Brooklyn and Jamaica station โ€” a plan Lieber had hinted at on Friday.

The additional shuttles worked, but were of an older vintage, straphanger Rodney Scott surmised Monday

โ€œThey put all…

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