The ballgame of making a ‘real impact’: Delaware North’s Jerry Jacobs Jr. takes giving to the field

Jerry Jacobs Jr. was a few hours into a typical CEO day. His schedule included a couple of check-ins with his leadership team and a pair of meetings on new business development and 2025 financial planning. Standard C-suite stuff.

A few minutes before 10 a.m., he broke away from the office agenda, took the elevator to the ground floor of Delaware Northโ€™s downtown headquarters, and stepped into a waiting SUV.

โ€œItโ€™s funny,โ€ he said. โ€œGo around our offices, and youโ€™ll find everybody seems really energized about working for the company because it (involves) fun places.โ€

Thatโ€™s not surprising to hear, given that those โ€œfun placesโ€ include a Major League Baseball park, the Kennedy Space Center Visitor Complex and a Formula 1 race, clients serviced by Delaware North, a $4.3 billion company that runs food service, gaming, hotel and venue operations.

โ€œYou work crazy hours, but youโ€™re at a World Series, or at a launch,โ€ Jacobs said as his driver left behind Delaware Northโ€™s shiny glass building and wound eastward through neighborhood streets. โ€œItโ€™s always something interesting.โ€

Todayโ€™s fun was more down-to-earth than those other things. Jacobs was heading to a baseball game at the Boys & Girls Clubs of Buffalo โ€“ a game his philanthropic choices made possible.

From funds to fun

Fun is a high-dollar business.

Delaware North is one of a handful of Buffalo companies whose work is in places where other people play. Thereโ€™s also New Era Cap, the fashion brand that partners with every major sports league, and Rich Products, the frozen-food company that has an entertainment group with interests ranging from Broadway to minor-league baseball, including ownership of the Buffalo Bisons. Then of course thereโ€™s Terry and Kim Pegulaโ€™s upstate sports empire, which includes the Buffalo Bills, Sabres and lacrosseโ€™s Bandits.

Best as we can tell from the outside, since each of these companies is private,…

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